Privacy policy

1. About this policy

This policy explains what personal information MatchApp LB ("we", "us") collects when you use the app, why, who can see it, and what you can do about it. It is part of our terms and conditions.

2. What we collect

• Your account: email address, password (stored only as a one-way hash, never in a form we can read), display name and username.
• Your profile: the club you support, your region, the fantasy style you pick during onboarding, your language, and a profile photo or team logo if you upload one.
• How you play: your squads, transfers, chips, leagues, matchups, scores, rankings, XP, levels, achievements and season tiers.
• What you share socially: who you follow, your reactions and comments, and the feed posts the game writes about what you did.
• Notifications and your device: the push-notification token and platform (iOS or Android) of each device you register, your notification preferences, and a record of what we sent.
• Membership: whether you hold a Wastah membership and its dates. Card details are handled by the payment provider or app store, not by us.
• Safety: reports you make or receive about pictures, and moderation decisions.
• Your consent: which version of these terms and this policy you accepted, and when.
• Technical data: like any online service, our servers receive standard request information such as your IP address and the time of a request, used to run and secure the service.

We do not collect your location, contacts, photos library (beyond a picture you choose to upload), or advertising identifiers.

3. How we use it

• to run your account and the game: scoring, leagues, rankings, transfers and the market;
• to personalise advice and suggestions, using the fantasy style and club you choose;
• to send the notifications you have turned on, by push, email or SMS;
• to keep the app safe and fair: preventing cheating and abuse, and moderating pictures;
• to understand how the app is used, in aggregate, so we can improve it;
• to meet our legal obligations and enforce our terms.

We use your information because it is needed to provide the service you signed up for, because you agreed to it, or because we have a legitimate interest in keeping the game working, fair and safe.

4. What other managers can see

A fantasy game is played in public, so some of your information is visible to other managers: your display name, username, profile photo, team name and logo, favourite club, level, tier, badges, points, rankings, league results, who you follow and who follows you, and your feed posts, reactions and comments.

Your squad is hidden from other managers until the gameweek it is picked for has locked. Your email address is never shown to other managers.

When you share something from the app, the link you share opens a public web page that shows only what you chose to share.

5. Who we share it with

We do not sell your personal information, and we do not share it with advertisers. We share it only with:

• service providers who run parts of the service for us — hosting and storage, push notifications (Expo, Apple and Google), email and SMS delivery, and payment processing — and only for that purpose;
• authorities, where the law requires it or to protect the safety of our users or the public;
• a buyer or successor, if the service is ever sold or merged, under this same policy.

6. How long we keep it

We keep your information for as long as your account is open. When you close it, we erase or anonymise your personal information as described below, except where we must keep something longer to meet a legal obligation, resolve a dispute or prevent abuse.

7. Deleting your account

You can close your account at any time from Settings → Delete my account, after confirming your password. When you do:

• Erased: your name, username, email, photo, club, strategy and region.
• Deleted: your posts, comments, reactions, follows, notifications and registered devices.
• Kept, anonymised: your teams and their results in the leagues they played in, shown as "Deleted manager". A league's standings are every team in it, and removing yours would change the results of everyone you played against.

8. Your choices and rights

• See and correct your profile at any time from Settings → Edit profile.
• Choose which notifications reach you, and how, from Settings → Notification preferences, or turn push notifications off in your phone's settings.
• Ask us for a copy of your information, or to correct, restrict or delete it, by writing to support@matchapplb.com. We will answer within 30 days.
• Where we rely on your consent, you can withdraw it at any time; this does not affect what we did before.
• You may also complain to the data protection authority where you live.

9. Security

Passwords are stored hashed, the app talks to our servers over encrypted connections, and access to personal information is limited to the people who need it to run the service. No system is perfectly secure, so please use a password you do not use anywhere else.

10. Children

The app is not meant for children under 13, and we do not knowingly collect their information. If you believe a child under 13 has an account, write to support@matchapplb.com and we will delete it.

11. Where your information is stored

Our servers and service providers may be located outside your country. Wherever your information is processed, it is protected as this policy describes.

12. Changes to this policy

We may update this policy. The date at the top of this page says when it last changed. When a change matters, the app will ask you to accept the new version the next time you sign in.

13. Contact

Questions or requests about your information: support@matchapplb.com.